Privacy Policy
At Roserra, we are committed to protecting your privacy and ensuring you have a positive experience on our website. This policy outlines how we collect, use, and safeguard your personal information in accordance with applicable data protection laws, including GDPR (UK/EU) and PIPEDA (Canada).
Information We Collect
We collect information when you register, place an order, subscribe to our newsletter, or fill out a form. This may include your name, e-mail address, mailing address, phone number, and payment information. You may visit our site anonymously, but some features may require personal data.
How We Use Your Information
Your information is used to:
Personalize your experience and meet your individual needs.
Improve our website and customer service based on your feedback.
Process transactions securely. Your data is never sold or exchanged without your consent.
Administer contests, promotions, or surveys.
Send periodic emails regarding your orders or inquiries.
Your Data Rights (GDPR & PIPEDA Compliance)
In compliance with international standards, you have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct any inaccurate information.
Deletion: Request the deletion of your personal data (‘Right to be Forgotten’).
Withdrawal: Opt-out of marketing communications at any time.
How We Protect Your Information
We implement industry-standard security measures. All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted within our payment gateway provider’s database, which is accessible only by authorized personnel bound by confidentiality agreements.
Do We Use Cookies?
Yes. Cookies help us process items in your shopping cart and analyze site traffic to improve your experience. You may choose to disable cookies in your browser settings, though this may limit site functionality.
Disclosure to Outside Parties
We do not sell or trade your information. We may share data only with trusted third-party service providers (e.g., shipping carriers, payment processors) who assist us in operating our business and are committed to keeping your information confidential.
Your Consent
By using our site, you consent to this Privacy Policy. If we decide to update this policy, we will post the changes on this page.
Contact Us: If you have any questions or wish to exercise your data rights, please reach out to us at info@roserra.com.